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HCIM proudly announces the celebration of its milestone 10th anniversary. On July 14, 2000, five managed care operations and information technology experts founded HCIM with the goal of addressing the complexities of the managed care payer industry with a combination of consulting services and automated software solutions. Three of HCIM’s co-founders are still actively involved in the business.
“We’d like to thank our loyal friends and clients for their ongoing patronage and support. We look forward to continuing our relationship with you for years to come,” said Michael Wilson, President and CEO of HCIM.
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Additional Information
HCIM’s Corporate Fact Sheet
Biography: Michael Wilson, CEO and Co-Founder
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MedPOINT Management – Woodland Hills, Calif.
After signing a new three-year licensing agreement for the SymKey® for EZ-CAP® Professional Claims module and Virtual Auto-Post™ module, MedPOINT Management went live in March 2010.
“The MedPOINT installation and training went very smoothly. On our first day of training, we were already creating reports and running SymKey batches in production. MedPOINT is a perfect example of just how well SymKey's abilities can be leveraged to quickly move claims out of inventory into a completed status – applying adjustments, denials and corrections as needed along the way,” said Jimmy Williams, HCIM Business Analyst.
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Southern California Physicians Managed Care Services (SCPMCS) – San Diego, Calif.
SCPMCS signed an addendum to their existing SymKey® for EZ-CAP Professional Claims module three-year licensing agreement to add the SymKey® for EZ-CAP® Hospital Claims module, effective June 1, 2010. SCPMCS has been a SymKey® for EZ-CAP® client since 2009.
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SymKey® for EZ-CAP® v. 1.31 General Availability Release
SymKey® for EZ-CAP® v. 1.31 was made available for general release on April 7, 2010. If you have not scheduled an upgrade with our Product Support team, please call (888) 454-0202 and select option 2, or e-mail support@hcim.com.
SymKey® for EZ-CAP® v. 1.31 Recorded Webinars Available now on HCIM’s Website
HCIM’s Product Support team hosted three SymKey for EZ-CAP v. 1.31 training webinars from April 20 - 22, 2010. If you missed the webinar, you may view a recording and download the accompanying documentation by clicking here.
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SymKey® for EZ-CAP® v. 2.0
SymKey® for EZ-CAP® v. 2.0 is scheduled for a third quarter 2010 general release. SymKey® v. 2.0 will be compatible with EZ-CAP® V6 and will contain expanded functionality from SymKey® v. 1.x.
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Joint ikaSystems Implementation/MC400 History Conversion Project
HCIM and IBA Healthcare Consultants, Inc. teamed up to bring a new client live with ikaSystems in only 60 days, which included converting the client’s historical data from a legacy MC400 system. This joint implementation effort successfully created over 1,300 benefit plans, migrated over 2,000 providers along with their related contracts, and migrated multiple years of historical eligibility, claims, and authorizations into the client’s new ikaClaims system.
“One of the key factors to our success stems from our deep systems and extensive operational managed care experience. We were able to quickly understand the client’s business requirements and architect ikaSystems to support current operations, integrate historical data structures, and support the client’s long term growth plans as well,” said David Lontok, President of IBA Healthcare Consultants, Inc., an HCIM business affiliate.
“Not only did we have to learn ikaSystems, but we also had to understand the MC400 data to appropriately map it to the ikaClaims table structure. I’m really proud of the work we accomplished in the short time period and look forward to continuing to work with IBA Healthcare Consultants in the future,” said Jeffrey Hall, SVP and Group Director of Consulting Services at HCIM.
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SymKey Client Growth
SymKey® has been licensed at 27 client sites since its launch in 2001 and HCIM is continuing to see its SymKey sales soar due to an ever-increasing need for health plans/managed care payer organizations to reduce costs, increase efficiency, improve consistency, and minimize errors through business process automation.
Contributing to HCIM’s impressive SymKey client base growth is both the continuing amount of new SymKey licenses that are signed each year and a high client retention rate. Prospective clients like to test drive SymKey with HCIM’s 30-day risk-free trial, which affords them the opportunity to assess SymKey’s immediate Return on Investment (ROI) without a long term licensing commitment. Since all of HCIM’s product solutions are professionally implemented by their experienced Product Integration Team and maintained by their Product Support experts, clients enjoy the peace of mind they deserve.
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“After learning about SymKey® from the MZI EZ-CAP sales staff, we arranged an on-site demo early this year. By the end of the presentation, we were negotiating with HCIM on the purchase of the SymKey® for EZ-CAP® Professional Claims module and Virtual Auto-Post™ module, as we quickly realized the benefits of automating parts of our claims adjudication process. During implementation, HCIM’s staff helped us customize the batch processes and scenarios to match our claims rules. We have been using SymKey for three months and are very pleased with the results. HCIM’s staff has even been readily available to answer our questions after hours and on the weekends when we do some of our claims processing.”
-Linda Deaktor,
Director of Medical Affairs, MedPOINT Management
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Consulting Services
HCIM’s industry-experienced consulting group offers services such as payor system implementation and configuration, operational assessments, project management, project planning, development, documentation, and staff training. HCIM's Professional Consultants are hands-on experts, extensively trained and/or certified in successfully implementing and configuring the latest technologies and versions of many of the industry’s leading managed care core transaction systems, including QNXT™, Facets®, EZ-CAP®, DIAMOND®950, and AMISYS Advance™ systems. HCIM’s predesigned approach and industry expertise save you time and money. [info]
SymKey®
The first product of its kind, the SymKey application’s advanced automation technology maximizes the performance of core benefits administration systems. HCIM’s various SymKey modules include the functionality for the automated adjudication of professional claims, hospital claims, and authorization requests, as well as the automated posting of claims recommendations, automated work navigation hotkeys, and automated batch processing. [info]
ScanClaims™
The ScanClaims product suite delivers unprecedented savings and productivity through state-of-the-art OCR scanning, imaging, data scrubbing, validation, and data management of claims and authorizations. [info]
Appeals Manager™
The Appeals Manager application is a leading edge software product that offers an efficient and automated solution for addressing CA AB1455 Appeals and Provider Dispute Resolution (PDR) processes. [info]
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