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Southern California Physicians Managed Care Services (SCPMCS) – San Diego, Calif.
After a successful 30-day risk-free trial period, SCPMCS entered into a three-year licensing agreement for the SymKey® for EZ-CAP® Professional Claims module, effective October 2009.
MedPOINT Management - Woodland Hills, Calif.
MedPOINT Management, HCIM’s newest client, signed a three-year licensing agreement for the SymKey® for EZ-CAP® Professional Claims module and Virtual Auto-Post™ module in February 2010. A mid-March installation and go live is scheduled.
North American Medical Management of Illinois (NAMM - IL) - Hillside, Ill.
NAMM signed an addendum to their existing SymKey® for EZ-CAP Professional and Hospital Claims modules three-year licensing agreement to add the SymKey® for EZ-CAP® Move 1 to 5 Kwik Utility in February 2010. The utility uses SymKey automation to move claims from status 1 to 5, which provides more flexibility in which claims to include in a check run.
HCIM’s Development Team completed five custom SQL queries/reports for NAMM in January 2010.
NAMM assisted HCIM with the business requirements definition and testing of two new standard scenario actions - "Create Exact Claim Copy" and "Reverse," which will be included in SymKey® for EZ-CAP® v. 1.31. Read More >>
NAMM has been a SymKey® for EZ-CAP® client since 2008.
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SymKey® for EZ-CAP version 1.30 General Availability Release
SymKey® for EZ-CAP version 1.30 was made available for general release on November 20, 2009. If you have not scheduled an upgrade with our Product Support team, please call (888) 454-0202, ext. 2, or e-mail support@hcim.com.
SymKey® for EZ-CAP version 1.30 Recorded Webinars now on HCIM’s Website
HCIM’s Product Support team hosted four SymKey for EZ-CAP 1.30 training webinars from Nov. 17 - 19, 2009. Client attendance was high and the feedback was very positive. If you missed the webinar, you may view a recording of it and download the SymKey 1.30 Scenarios Summary and Enhancement List by clicking here.
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SymKey® for EZ-CAP version 1.31 Enhancements
HCIM is projected to release SymKey® for EZ-CAP version 1.31 for general availability in April 2010. Among other enhancements, version 1.31 will include two new standard scenario actions - "Create Exact Claim Copy" and "Reverse." Read More >>
SymKey® for EZ-CAP® DataWing Auto-Post Module
HCIM and DataWing Software, an HCIM business affiliate, began work in January 2010 on a collaborative effort to create a SymKey® for EZ-CAP® DataWing Auto-Post™ Module that will automatically post data from DataWing Software’s Eligibility Manager® and DataTug™ applications into EZ-CAP’s Eligibility module. HCIM will be presenting on the module alongside DataWing Software at the 2010 EZ-CAP WRUG Conference. Read More >>
SymKey® for EZ-CAP version 2.0
HCIM is currently developing SymKey® for EZ-CAP version 2.0 to be compatible with EZ-CAP 6.0, and to contain expanded functionality from SymKey® for EZ-CAP version 1.x. SymKey®2.0 is scheduled for a third quarter release in 2010.
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HCIM to assist Physicians United Plan, Inc. (PUP) with EZ-CAP Configuration Refinement
PUP has retained HCIM’s Consulting Services to assist their staff with the further refinement and the application of configuration best practices for their EZ-CAP® application. “Since HCIM’s SymKey® products are already successfully installed in production at PUP, it was a natural fit for PUP to partner with HCIM in a consulting capacity. Their demonstrated experience working with our staff, in addition to their affiliation with EZ-CAP, made our consulting selection process simple,” said Tom Middleton, PUP’s Senior Director of Claims. Read More >>
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HCIM proudly announces the debut of its new Corporate Website and Blog
HCIM’s new and improved corporate website and blog went live in November 2009. HCIM’s interactive blog has been updated regularly to provide instant access to information such as New Products/Enhancements, ICD-10 Resource Center, Tips & Tricks, FAQs, CEO Update, and HCIM News Bulletin.
Visit www.hcim.com to see the expanded content and functionality. You can also subscribe to our blog via RSS feed from any blog page. Read More >>

Ask an Expert Contest
Our Ask an Expert blog allows you to submit questions to be answered by our Product Team and Consulting Group. During the month of April, HCIM will e-mail you a $5 Amazon gift card for each question you submit that is approved and posted on our website (limit 4 per person). Read More >>
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Recent FAQs
Why don’t I have access to one of the SymKey® claims modules (Professional, Hospital, Virtual Auto-Post, or Batch Processing)? Answer >>
Does SymKey generate the list of claims for the claims batch? Answer >>
Can I schedule SymKey to run as a batch process at night? Answer >>
Where can I locate source batch files? Answer >>
Where do source files go after the batch is completed? Answer >>
Why does SymKey download data from EZ-CAP (Adjustment Codes, Procedure Codes, Providers/Vendors, Place of Service) every time I log in? Answer >>
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HCIM Welcomes Newest Client Services Associate Consultant
HCIM’s newest colleague, Andrew Link, joined HCIM’s Consulting Group as a Client Services Associate Consultant in February 2010. Andrew has over 11 years of experience in the healthcare industry, with eight years specializing in implementation and configuration. He possesses a wide range of healthcare industry knowledge that encompasses all Medicare, Medicaid, and commercial lines of business. Over the years, Andrew has been involved in a number of roles that include process improvement, claims adjudication, auditing, training, and configuration design. Read More >>
HCIM to attend 2010 EZ-CAP® WRUG Conference
Continuing its long-time support of the EZ-CAP® Western Regional User Group (WRUG) Conference and WRUG Board of Directors, HCIM will once again be a gold sponsor for the March 25-26, 2010, EZ-CAP WRUG Conference in Huntington Beach, Calif. Jeffrey Hall, SVP and Group Director of Consulting Services at HCIM, will be presenting on "HCIM: The EZ Choice for On Demand EZ-CAP System Support and Resources." Michael Wilson, President and CEO of HCIM, will join with DataWing Software in announcing the SymKey® for EZ-CAP® DataWing Auto-Post Module.
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10 Years of Innovative Solutions
HCIM will be celebrating its 10th anniversary in July 2010. We’d like to thank our loyal friends and clients for their ongoing patronage and support. We look forward to continuing our relationship with you for years to come.
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Consulting Services
HCIM’s industry-experienced consulting group offers services such as payor system implementation and configuration, operational assessments, project management, project planning, development, documentation, and staff training. HCIM's Professional Consultants are hands-on experts, extensively trained and/or certified in successfully implementing and configuring the latest technologies and versions of many of the industry’s leading managed care core transaction systems, including QNXT™, Facets®, EZ-CAP®, DIAMOND®950, and AMISYS Advance™ systems. HCIM’s predesigned approach and industry expertise save you time and money. [info]
SymKey®
The first product of its kind, the SymKey application’s advanced automation technology maximizes the performance of core benefits administration systems. HCIM’s various SymKey modules include the functionality for the automated adjudication of professional claims, hospital claims, and authorization requests, as well as the automated posting of claims recommendations, automated work navigation hotkeys, and automated batch processing. [info]
ScanClaims™
The ScanClaims product suite delivers unprecedented savings and productivity through state-of-the-art OCR scanning, imaging, data scrubbing, validation, and data management of claims and authorizations. [info]
Appeals Manager™
The Appeals Manager application is a leading edge software product that offers an efficient and automated solution for addressing CA AB1455 Appeals and Provider Dispute Resolution (PDR) processes. [info]
Pay for Performance (P4P)
P4P is a complete pay for performance technology solution that brings together all required data sources and generates accurate P4P measurement results. [info]
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