HCIM will support all internal and external customers by providing quality services that are cost and time efficient. These enduring relationships are built on responsiveness, respect and awareness of each other’s needs. Our mission is to simply provide the best advice, products, services and support.

Founded in 2000, HealthCare Information Management, Inc. (HCIM) partners with health care payers and managed care organizations to streamline operations and reduce administrative costs. Our products and services are designed and delivered by experienced professionals who understand operations and the unique challenges payers face. It’s the expertise behind the solutions that set HCIM apart.


HCIM’s flagship product leverages IntelliRPA® robotic process automation to reduce administrative costs and streamline operations. Custom scenarios are built based on client’s business rules and ensure that claims are processed accurately at speeds up to 8x faster than manual processes.

Professional Solutions

Our team of experienced healthcare professionals partner with our clients to take on their biggest challenges. HCIM takes complex challenges and provides simple solutions. Our professional consultants offer healthcare payer core claims transaction system implementation, system configuration, historical data migration, operational assessments, and more. 


HCIM is a small company with a big purpose. Our team strives to make a positive impact for our clients, communities, and our Colleagues. We practice Purposeful Leadership and provide World Class Experiences to our clients. 


IntelliRPA® is HCIM’s proprietary approach to advanced robotic process automation and is the intelligence behind our flagship product SymKey®. This technology consistently applies a clients’ business rules, automating repetitive manual tasks.

This proven approach has been used since 2002 and continues to evolve to meet the demands of the marketplace. This framework allows for rapid deployments of our products and delivers immediate ROI.