Having precise, actionable data is the key to making informed decisions. That’s why we’re thrilled to announce our latest release, SymKey 4.1. This release has powerful enhancements to improve system monitoring and drive productivity tracking.
This update replaces the previous reporting tab with a report library that provides users with comprehensive system reporting and robot insights like never before.
Key Reporting Features
- Detailed Analytics: Measure SymKey’s health, usage, throughput, and productivity with precision.
- Automated Reporting: Schedule reports to run automatically, with email delivery straight to your inbox for added convenience.
- On-Demand Reports: Execute reports manually when needed and export them to Excel for seamless data sharing.
- Expert Support: Work with HCIM to add or modify reports tailored to your organization.
Reports Library Highlights
Users can now leverage an expanded library of reports, including insights for tracking monthly productivity, evaluating Virtual Auto-Post savings, and drilling into processing speeds. Here’s a snapshot of available reports:
- Monthly Productivity: Get claim/record counts organized by month.
- Virtual Auto-Post Savings Tracking: Measure both savings and productivity from automated processes.
- Query Statistics: Review detailed metrics such as record counts, processing speeds, sequences, and run dates.
- Query Overlap Identifiers: Detect instances where multiple queries pulled the same claims/records to ensure clean data handling.
- Action Audits: Audit every action SymKey performed on a specific claim or record for a detailed trail.
Smarter System Monitoring for Greater Reliability
Managing SymKey robot health has never been easier. This release introduces advanced monitoring features to detect and address disruptions before they become a problem.
Robot Event Monitoring
SymKey now tracks critical robot events such as machine restarts, machine errors, and connectivity issues. This allows IT teams to diagnose and fix problems with minimal disruption.
Issue Detection
The enhanced monitoring system identifies unhealthy robots, continually erroring sequences, or problematic batches, ensuring your team stays ahead of any potential system-wide issues.
Exception Tracking
With detailed exception message tracking, you can spot errors immediately, making it easier to prevent recurring issues and maintain smooth operations.
Experience SymKey Redefined
Want to see these features in action? Contact us today to schedule your upgrade or learn how SymKey 4.1 can streamline your workflows.
