Professional Solutions

Expertise, Value & Support

HCIM’s consultants understand health plan operations and how to leverage the right technology to support the business. Organizations are constantly asked to do more with less and HCIM can guide you to accomplishing that goal. Our consultants are trusted advisers whose knowledge helps our clients to overcome even the biggest hurdles. We offer operational, IT system implementation and configuration, and strategic/regulatory services, all aimed at positioning you for success in an ever-evolving healthcare marketplace. With our Performance Assurance Pledge, you can be confident that we will be there for you every step of the way.

HCIM’s consultants are managed care veterans whose extensive operations experience enables them to maximize the client’s productivity by performing operational assessments and leveraging technology to automate manual processes.


Operational Consulting

  • Comprehensive Operational Assessments
  • Workflow Analysis
  • Organizational Review
  • SME Staff Augmentation
  • Business Process Re-engineering
  • Project Management
  • Documentation and Training
  • Placement Services for Key Resources

Payer System Services

  • Implementation, Upgrade, and Conversion
  • Payer System Configuration
  • Data Conversion and Migration
  • Population Health Solution

Development Services

  • Complex Report Development
  • SQL Scripting
  • Data Mart/Database Development
  • Custom Application Development
  • Web Portal Development

Learn more about what SymKey can do for you.

Performance Assurance Pledge

In 2011 HCIM introduced our Performance Assurance Pledge. We pledge to deliver professional, competent, and affordable consulting services to the agreed-upon specifications or fix it at no additional charge. This means it will be done right the first time or it will be fixed at no charge.