Healthcare Executives Use AI to Reduce Administrative Burden
According to the following MCOL infographic, 23% of the healthcare executives that were surveyed stated that the greatest opportunity provided by Artificial Intelligence (AI) is that it reduces their administrative burden. SymKey® clients have been using AI to automate their healthcare claims processing since 2002. Robotic Process Automation (RPA) allows payers to process more claims […]
Are You Still Processing Claims by Hand?
Processing your claims manually is like washing laundry by hand. Sure, it works. But why would you do it manually when you can use a machine to do the same work both faster and more accurately? SymKey® can handle your boring, mundane work, because I’m sure you have better things to do! Just load your […]
Clients Love Using SymKey to Increase their Auto-Adjudication
We all know that SymKey® users love how their robotic claims automation tool increases their productivity, improves turnaround times, and reduces errors. We firmly believe that no claims department should be without SymKey®. But when’s the last time you bought something without reading customer reviews? Listen to what our clients have to say: “SymKey’s an asset to […]
2017 is the Year of the Bot!
There’s a strong movement in the corporate world to leverage artificial intelligence and automate workflow decisions. This strategy increases accuracy and lowers the cost of operations, which in turn frees up these companies to further innovate. With the overwhelming pressure for organizations to streamline and be more efficient, robotic process automation will emerge as the […]
HCIM Recognized by CIOReview as one of the 20 Most Promising Productivity Solution Providers in 2016
HealthCare Information Management, Inc. (HCIM) announced today that it has been named one of CIOReview’s 20 Most Promising Productivity Solution Providers for 2016. This honor was bestowed to only 20 organizations across all industries in the United States. “Applying innovation and technological expertise, HCIM has developed robotic claims automation solutions that augment their clients’ existing […]
Increase Office Productivity with Robotic Process Automation
People get downright passionate about their favorite productivity hacks because they make life so much more enjoyable, so let me introduce you to mine. You probably already use business software, whether it be Outlook, Exchange, Salesforce, or GoToMeeting. And once they become a part of your daily routine, you couldn’t imagine life without them, right? […]
Client Spotlight on Northwest Physicians Network
During a year of rapid growth, Northwest Physicians Network (NPN) doubled the size of their Provider network and drastically increased their membership. With plans to take on one or two more health plans next year, they decided to get ahead of the additional workload by licensing SymKey® to increase their claims auto-adjudication rate through robotic […]
SymKey® Wins Most Valuable Processor for Second Year Running
The SymKey® claims processing stats for 2015 are in and they’re unbelievable. We compiled statistics from 80% of our clients, covering a combined total of over 2.5 million lives. Across these clients, SymKey® touched 7.8 million claims with 5.25 million approved/denied for a 67% completion rate. This represents FTE savings of approximately 264 claims examiners, or […]
Reprocessing Previously Paid Historical Claims can be a Piece of Cake!
Oftentimes claims staff put off the dreaded task of manually reprocessing previously paid claims because it can be difficult and time-consuming. Do you ever run into any of the following problems? CMS makes corrections to the Medicare Physician Fee Schedule (MPFS) and you must retroactively reprocess Medicare fee-for-service claims Members are identified as retroactively termed after the claims were […]
Get a Quick and Easy Productivity Boost with Kwik Actions™
Kwik Actions™ is a scaled-down version of SymKey® for Claims that increases the efficiency and productivity of claims operations staff by automating routine tasks. Kwik Actions™ are customized “hotkeys” that users may utilize on demand to perform a predetermined set of screen navigation actions such as keystrokes, mouse clicks, database queries, and interfacing between multiple […]
