Answer: The standard format for a SymKey input file is .txt or .csv. Most of the files that SymKey uses to perform batches only contain claim numbers; a text file works the best for these types of batches. Other batches require more information, such as claim detail line numbers or a claim auth in addition to the claim number. In these cases the additional information must be in a comma-separated format. Examples of the input file structure can be seen below.
Standard input file example
2010020499900001
2010020499900245
2010020513400211
Comma-separated file examples
Detail lines needed:
2010020499900232,2
2010020621100110,1
2010020743700087,3
Auth numbers needed:
2010020499900101,2010030100002
2010020499900276,2010030100776
2010020513400277,2010030100433
Batch Processing file:
claimno,sequence,copay,status
2010020499900216,2,10,1
2010020499900780,1,20,1
2010020513400091,6,5,1