Innovative Post-Payment SymKey® Uses

HCIM’s SymKey® clients are able to automate the post-payment reprocessing of claims in order to handle large volumes of claims without the need to hire additional claims staff. Some of these post-payment uses include:

  1. Applying CMS retroactive fee schedule changes Applying retroactive Provider contract fee schedule changes
  2. Identifying/correcting ineligible Providers/Vendors for services
  3. Correcting member eligibility
  4. Paying the correct Provider/Vendor

SymKey® clients can further streamline the claims process and boost productivity by combining these post-payment actions with other automated scenarios, such as changing received dates, adding a claim note, adding a claim memo, and changing a Provider’s contract relationships.

For more information, please contact HCIM support at or complete the contact form located on the sidebar.