SymKey Wins 2014 Most Valuable Processor (MVP)
HCIM’s flagship SymKey® business process automation solution has had another banner year of processing professional and hospital claims. To see what kind of impact SymKey® had in 2014, we compiled statistics in a limited survey of 18 of our SymKey® clients. We found that for these clients alone in 2014, SymKey® achieved a return on investment […]
Addressing the Need for Business Process Automation in Healthcare Claims
Those who don’t analyze and improve on the mistakes of the past are doomed to repeat them. This is evidenced by the healthcare industry still being one of the very few industries that, despite the influx of technology available today, is still primarily a paper based industry, requiring some organizations to keep on hand large […]
How to Comply with ACA-Mandated Spending Thresholds
There has always been pressure to “do more with less” and continually reduce operational costs. Labor costs is always one of the largest administrative costs for health plans and managed care payers. I’ve found this to be true in my past positions running health plan operations centers and it continues to be true today. In […]
Reduce the Cost of Processing Healthcare Claims through Automation Technology
The December 2014 “State of the Payor” industry survey compiled responses from over 120 leaders from health plans across the United States. They found that over 88% of those surveyed are currently using or plan to use technology as the catalyst to transform their organization this year. More than 87% stated that stricter requirements resulting […]
SymKey’s Reprocess/Pend scenario is a perfect automated solution for adjusting paid EZ-CAP claims 6-10x faster than manually
The SymKey® Reprocess/Pend scenario (available via a query or TXT file) reprocesses EZ-CAP® status 9 paid claims by duplicating the claim and all detail lines, adjusting the original net pay of each line, re-pricing each claim line, adding a Processing Status note to reference the original claim, and then pending the duplicated claim to status […]
CIOReview Selects HCIM as 2014’s 20 Most Promising Healthcare Consulting Providers
HCIM honored as one of 2014’s Top 20 Most Promising Healthcare Consulting Providers by CIOReview, for its expertise in delivering technology solutions and consulting services to healthcare payers and managed care organizations HealthCare Information Management, Inc. (HCIM) was selected out of over 400 companies as one of the nation’s 20 Most Promising Healthcare Consulting Providers […]
HCIM and PCG Software Announce Partnership to Reduce the Cost of Healthcare for Payers and Other Managed Care Organizations
HCIM to Serve as the Exclusive Value-Added Reseller for PCG Software’s Virtual Examiner® and Virtual Reporter® HCIM and PCG Software, Inc. (PCG) today announced an exclusive value-added reseller (VAR) agreement to resell PCG’s Virtual Examiner® and Virtual Reporter® (VE/VR) claims recommendation software to the healthcare payer/managed care industry. With the use of more than 30 […]
Managed Care Systems Increases Productivity with the SymKey® Benefit Plan Loader for QNXT™
Open Enrollment is upon all of us this year and the annual challenge of building and maintaining all the benefit plans for the upcoming year begins. HCIM’s SymKey® Benefit Plan Loader™ for QNXT™ (SymKey® BPL) provides you with an automated solution for building and editing your benefit plans. The SymKey® BPL extracts benefit plan information […]
Heritage Provider Network Secures SymKey® Enterprise License
HCIM is pleased to announce that Heritage Provider Network (HPN) is the first EZ-CAP® client to sign a SymKey® Enterprise license. Their Enterprise level agreement includes access to the entire SymKey® for EZ-CAP® suite of solutions, including the Professional, Hospital, and Virtual Auto-Post™ modules for all seven of HPN’s sites. As an added bonus, HPN […]
New HCIM Customer Portal and Ticketing System
In order to provide our clients with the best possible customer service, HCIM has launched a new ticketing system on the TeamSupport platform. The new HCIM Customer Portal allows clients to submit tickets via a web form, track updates, access support documentation, and search the knowledgebase. When clients submit a ticket via the Customer Portal, […]